We offer tour guides in English and welcome guests from abroad. 

 

英語のツアーガイドを実施しております。

 

 

To Make a reservation

For customers from overseas, reservations must be made through a business with an address in Japan.

Direct reservations from overseas are not possible, so please be sure to make reservations through a Japanese entity (government agency, your company‘s Japanese subsidiary, or an affiliated company in Japan, travel agency, etc.). The information of that Japanese entity is also required as the guaranteed recipient in the event of a cancellation. 

(Accommodations are not appropriate as a guarantor.)

 

海外からのお客様は、日本国内に住所を置く事業者を通してのご予約となります。

海外からの直接のご予約はお受けできませんので、必ず日本法人（官公庁、貴社の日本法人、日本国内の関連会社、旅行代理店など）を通してご予約ください。

また、キャンセル時の保証先として、その日本法人の情報が必要となります。

 (キャンセル料金が発生した際の請求先として、日本国内の住所が必須となります。)

 

 

Languages/Interpreters

Please arrange for someone who understands Japanese or an interpreter, even if the tour is in English.　

Languages other than English are not available.

Even if you prefer English, you will need to arrange for an interpreter to your question.

**Japanese to other language interpretation only (English to other language interpretation is not provided)

**Interpreters are not included in the total number of people. (ex.; 15people+Interpreter)

 

 

ご来訪時や見学ツアー内の質疑において日本語でサポートできる方の同行をお願いいたします。

英語またはその他の外国語による案内をご希望の場合、お客様ご自身で必ず通訳士の手配をお願い致します。

※日本語から他言語への通訳のみ。

※英語から他言語への案内は行っておりません。

（尚、通訳士は合計人数に含まれません。通訳士を手配される際は必ず日本語のわかる方にご依頼ください。）

 

 

For payment

We do not accept overseas remittance and credit cards. 
Please pay tour fee only with cash(JPY) on the day.

Or, the billing payment will be made through the Japanese entity.

 

海外送金やカード払いには対応しておりませんので、ツアー料金のお支払いは、当日の現金払い、

もしくは日本法人を通しての請求支払いとなります。

 

Notes on the day／注意事項
　NO PHOTOS, NO VIDEO and AUDIO RECORDING ALLOWED.
　To protect the privacy of the residents, we appreciate your understanding and cooperation. 

 

住人のプライバシー保護の為、見学中の写真撮影等はご遠慮ください。

 

 

 

Tour information:

<Schedule>

Monday to Friday (except Saturdays, Sundays and national holidays)

Time slot:

1)10:00-11:30

2)13:00-14:30

3)15:30-17:00

**Out-of-hours guides are not available.

**No tours other than official tours are allowed.

Tour Details：1.Overview presentation  2.Town tour  3.Q&A session  

 

 

<Number of persons>

Maximum 15 persons per slot.

*general rule

 

 

<Tour fee (Basic charge)>

1-10 persons    44,000 yen (incl. tax)　

11-15 persons  66,000 yen (incl. tax)

 

January 2025 onwards

1-10 persons    55,000 yen (incl. tax)　

11-15 persons  82,500 yen (incl. tax)

 

 

<Optional tour (Separate fee)> *limited-time offer*

1)Automatic delivery robot  info.

2)Model House 

 

Additional Fee: 11,000 yen (incl. tax) /per slot

*30 min. extension to the 90 min. basic tour time (2Hrs in total)

 

 

<Course>

Town walking course

Model house course

 

**As of Nov. 2024

 

 

 

<Headcount change>

Please contact the Tour Desk at least one day in advance to change the number of participants.

Please note that the price reduction will not be made if the number of persons is changed after 09:00 on the day of the tour.

 

 

<Reservation date/time changes>

If you wish to change the date and time of your booking, you must cancel your booking.

Please note that a cancellation fee will be charged in accordance with the cancellation policy 14 days or more in advance.

 

 

CANCELLATION POLICY

Cancellation is only possible until 15 days before. After that, cancellation charges will apply.

l  14 days before 09:00 30% of the tour price, based on the booking price at the time of cancellation.

l  5 days before 09:00 100% of the tour price, based on the booking price at the time of cancellation.

 

**Including tour fee, meeting room usage fee, and optional tour fee.

 

As for further information, please refer to the website.（English）
http://fujisawasst.com/EN/

 

<Flyer> Check attachment.

<Access> Check attachment.